COMMUNICATION TRAINING TOMORROW!
No, not really. I would never do that.
But, I understand why so many companies feel compelled to offer their managers “communication training.” Bad communication skills = bad managers = bad teams = decreased productivity/engagement/satisfaction/[insert other important metrics here]
Answer yes if this sounds like you:
Are you supremely frustrated dealing with petty politics?
Do your suggestions get shot down?
Is getting your team members to open up during 1:1’s like pulling teeth from a stubborn 3-year-old?
Do you wish you could better manage YOUR boss, but don’t know how?
If you answered “yes” to any of these, it means that your communication skills need sharpening.
Superb communication skills are not a panacea. If you answered “yes” to any of the above, there are likely OTHER areas that need attention too. Like learning how to put systems in place so you can hire better, set crystal clear expectations, motivate your team to awesomeness, better manage your workflow, deal with stress & chaos, etc. And if you don’t give ALL of the necessary areas their needed attention, then you’re not solving your problems. You’re masking them.
AND there are DIFFERENT KINDS of communication skills. The skills you need to run uber-effective 1:1’s are slightly different than the skills you need to persuade your boss to give you that coveted project.
That’s why the typical “communication training” fails. It doesn’t go far enough and it doesn’t go deep enough.
And if you don’t go far and deep, the problems that you’re dealing with will get WORSE!
Forget about petty politics. Going to work is going to feel like heading into all-out war!
Forget about your suggestions getting shot down. You’re going to disappear into irrelevance!
Forget about dealing with stubborn team members. They’re going to be constantly clawing at each other’s throats!
To stop this from happening, you need to address ALL of the problems you’re dealing with as a manager, and you need to do it thoroughly, so they don’t spiral out of control.
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